Reviews
State Farm® Agent Lauren Banaszak
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Robyn Freeman
October 21, 2026
"Great customer service"
We responded:
"Robyn,
Thank you for your kind words about our customer service! We're delighted to know you had a positive experience with us.
- Lauren"
Kathleen Baker
October 14, 2026
"Everyone in the office smiled and greeted me as I walked through to Nikki's office. I was pleasantly impressed by the kind welcome.
Nikki was great. She explained all my options, patiently addressed my concerns and set me up with the best coverage for my home and autos."
We responded:
"Kathleen,
Thank you so much for sharing your wonderful experience! It's fantastic to hear that you felt warmly welcomed by everyone in our office. Nikki is delighted to have been able to assist you with your home and auto insurance needs. We're thrilled to have you as part of our community and are always here to help with any questions you may have.
- Lauren"
Maria Screnci
October 13, 2026
"Nikki was excellent. Answered all my questions and saved my a lot of money from another Insurance company."
We responded:
"Maria,
Thank you so much for your wonderful review! It's fantastic to hear that Nikki was able to assist you with all your questions and provide you with a great experience. We're thrilled to have you as part of our insurance family and are always here to help with any of your insurance needs.
- Lauren"
Lisa Garrett
October 8, 2026
"Nikki, was so helpfully. And I end up save money. Thanks You so much Nikki"
We responded:
"Lisa,
Thank you for your wonderful review! It's fantastic to hear that you had such a positive experience and were able to save money. We're thrilled that Nikki could assist you so effectively. If you ever need anything else, feel free to reach out.
- Lauren"
Brittany DeSantis
September 21, 2026
"Mandi is such a gem to work with! She saved me an incredible amount on my car and homeowners insurance and made the entire process so simple. She took the time to explain things to me and advocated for what would serve me best. I so appreciate her help and guidance!"
We responded:
"Brittany,
Thank you so much for your wonderful feedback! It's fantastic to hear that you had such a positive experience with your car and homeowners insurance. We're thrilled that Mandi was able to assist you and make the process easy and informative. Your appreciation means a lot to us!
- Lauren"
Nicholas Jackman
September 19, 2026
"She is an angel. She cut my insurance in half and would not give up until I was ready to pay"
We responded:
"Thanks for the very sweet review. Nikki is an angel! "
Bruce Seelie
September 14, 2026
"Lauren is a very kind and courteous Agent I really enjoy working with her"
We responded:
"Bruce,
Thank you so much for your wonderful feedback! It's fantastic to hear that you enjoy working with us. We truly appreciate your support and look forward to continuing to assist you with your insurance needs.
- Lauren"
Charles Greene
September 10, 2026
"I was looking for auto ins and talked to Lauren with state farm. She set me up with an outstanding policy. Thank Lauren. I mentioned i was looking for motorcycle insurance and she set me up with Mandi . And she went through my policies I have with another insurance company and brought to my attention about medical that I did have with the company I'm with so thank u Mandi and Lauren for your team support ."
We responded:
"Charles,
Thank you so much for sharing your experience! It's wonderful to hear that you found the auto insurance policy you were looking for and that we could assist with your motorcycle insurance needs as well. We're thrilled that you felt supported by our team. If you ever have more questions or need further assistance, we're here to help!
- Lauren"
Mark Adams
August 27, 2026
"Nikki was an unbelievably great person to speak with and I think she's on top of the situation."
We responded:
"Mark, we’re so glad your experience left a positive impression! It’s wonderful to hear that you felt well supported and that our office was attentive to your needs. Thank you for choosing us and for sharing your kind words! - Lauren"
Kimberly King
August 26, 2026
"Mandi was extremely helpful, understood my specific needs, and took the time to review bylaws to make sure I had the right mix of coverage on my home and auto. Thank you for going the extra mile."
We responded:
"Thank you for sharing such thoughtful feedback, Kimberly! We’re glad to hear you received attentive service and that the process was handled with care. We appreciate you choosing our office and allowing us to assist with your insurance needs! - Lauren "
Nakia Graves
August 19, 2026
"Mandi was a great help to me by adding my husband’s car to my existing policy. She found us the best rate out there-lower than all the rest and we are very grateful. Thanks again Mandi for your help and excellent customer service"
We responded:
"Thank you for taking the time to share your experience, Nakia! I’m glad to hear our office was able to assist with your insurance needs and make the process straightforward. I truly appreciate your kind feedback and your support of our office! - Lauren "
Mindy Callahan Kobz
August 10, 2026
"I was previously with State Farm for homeowners and car insurance and we made a switch to another well known insurance company. We thought it was a good idea because we were saving money but then it kept going up for no reason. We have no claims or points. We just had our first car insurance claim and it’s been a fiasco. Stress we never should’ve had and inexcusable.
We never had an issue with State Farm and my mom has them and had a claim and it was a breeze for her.
I looked for agents close to me on google and found Lauren. I reached out to get estimates. Lauren and Nicole immediately helped me get into a better plan and it’s been a breeze switching. It’s a lot cheaper and better coverage for less than the other company.
I highly recommend talking with them."
We responded:
"Thank you so much, Mindy, for sharing your experience! I’m so glad Nicole and I were able to make the switch easy and find you better coverage at a lower price. We truly appreciate your kind words and recommendation, and we’re always here whenever you need us! - Lauren"
Louise Baginski
July 20, 2026
"The entire staff has been very helpful and friendly. I asked a lot of questions and had a lot of scenarios, and they answered all of them without hesitation. I'm glad I chose this agency!"
We responded:
"Louise, our team is always thrilled to serve you and your insurance needs. We appreciate you and your kind feedback. - Lauren"
William Massas (Willy)
July 20, 2026
"Lauren is one of the greatest agents I’ve ever met. Very knowledgeable and professional, I honestly recommend her if anyone decides to be insured with her. A++++"
We responded:
"Thank you so much for your kind words, William! We truly appreciate you taking the time to share your experience. - Lauren "
Amy Tanner
July 17, 2026
"Mandi was amazing. Answered a billion questions with lots of patience. Glad to e back with State Farm!"
We responded:
"Appreciate the great review! Glad you had a great experience working with Mandi."
Carolyn Cook
July 11, 2026
"I am very happy with the service I have gotten so far and look forward to many years working with Nikki, Lauren and State Farm"
We responded:
"Thank you so much, Carolyn, for your wonderful review! I’m so happy to hear that you’ve had a great experience working with Nikki and I. We truly appreciate your trust and are grateful to have you as part of our State Farm family. - Lauren "
Ethan Baldwin
July 10, 2026
"Great customer service"
We responded:
"Ethan, thank you for the 5-star review! We truly appreciate you taking the time to share your feedback. - Lauren"
Heather Westfield
July 8, 2026
"Lauren and Mandi were both a great help. Very much appreciated the friendly customer service❤️❤️"
We responded:
"Thank you so much, Heather! It was a pleasure helping you, and I'm so glad Mandi and I could provide the friendly service you deserve. - Lauren "
Svitlana Slotyuk
July 1, 2026
"Mandi got my issue resolved in minutes, very nice and helpful!"
We responded:
"Appreciate the review, so glad Mandi was able to assist."
simon goldner
June 24, 2026
"Nickki was so great and helpful"
We responded:
"Simon, it means a lot to our team to know we were able to help! - Lauren"
Anthony Ej6
June 18, 2026
"Mandi was very kind and helpful with getting me the coverages I needed and at a lower rate compared to the insurance I had before
If your looking for insurance State Farm is a great option"
We responded:
"Hi Anthony, so happy Mandi was able to help you out."
James Busser
June 18, 2026
"This place is great. Mandi goes above and beyond always staying thorough and follows up quickly Very much appreciated"
We responded:
"Hi James, thanks for the review. We look forward to working with you."
Maria Gorman
June 12, 2026
"Mandi was professional and prompt. She was able to find us the best policies for home and car insurance. She is very knowledgeable and her customer service care is impeccable. Highly recommended!"
We responded:
"Hi Maria, we are so happy that you had a great experience working with Mandi. Thank you for the kind review."
Alexis Thomas
May 15, 2026
"Mandi from the office exceeded all our expectations and more with helping my husband and I set up our homeowners insurance on our first home! With all the hiccups we had in the home buying process, she really helped with all the questions we had! I am happy our insurance is through Statefarm!!!!!"
We responded:
"Hi Alexis! Thank you for the kind words. Mandi is such an awesome part of our team and I'm glad you had a great experience. "
Tony Ruiz
May 14, 2026
"Mandi is Amazing,I was having issues with another Business insurance company,I call Mandi and in 2 Days she handle everything for me,work late hours, and dependable…I Recommend Mandi and State Farm,to take care of my Business.
Tony
JJM Facility Services"
We responded:
"Hi Tony, we're so happy you had a great experience working with Mandi. Thank you for the review!"